When will I receive my order?
We ship items on the next available business day from time invoice is paid from our warehouse facility in Sacramento, CA. Customer will receive shipping tracking information from us regarding shipments through one of our contracted ship agents; i.e. UPS, FED EX, Freight Forwarder or USPS. In most cases shipments will be delivered within 3 business days unless otherwise stipulated.
In the the case that items are out-of-stock we will inform you and you can decide to wait until the items or back-in-stock for shipment–please note that the item may take over 30-days to ship–please note that we will update you regarding your order if this is the case. We will offer you a full refund on goods that are not in-stock if you prefer.
Where do we ship?
We ship globally, however, shipping rates will vary depending on delivery destination. We will inform you of shipping costs when you arrange your order. Please note that Humidi.co is not responsible for any Customs Fees. Contact us if you need products shipped globally.
If you have any additional questions regarding our shipping policies please contact us via telephone at: +1 (530) 478-0238
I received some broken merchandise, what do I do?